Refund policy

 

At Invisible World, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

Products may be eligible for return within 7 days of delivery depending on the product category.

Eligible for Return

• Invisible Fans
• Furniture Products
• Home & Lifestyle Products
• Selected Smart Products

The product must be:

• Unused and in original condition
• Returned with original packaging, accessories, and invoice

Non-Returnable Products

The following products are non-returnable due to hygiene, customization, or safety reasons:

• Personalized or customized products
• Used products
• Damaged products caused by misuse
• Certain invention-based or electronic products marked as non-returnable on the product page

Refund Process

• Once the returned product is received, it will undergo quality inspection.
• Approved refunds will be processed to the original payment method.
• COD order refunds will be transferred to the customer’s bank account.
• Refund processing may take 5–7 business days.

Cancellation Policy

• Orders can be cancelled before dispatch.
• Once shipped, orders cannot be cancelled.

Damaged or Wrong Product

If you receive:

• A damaged product
• A defective item
• A wrong product

Please contact us within 48 hours of delivery with photos/videos for quick support.

Return Shipping

Our courier partner will arrange pickup for approved returns. In some cases, return shipping charges may apply.